From Our Craft To Your Space
We carefully prepare every order so your handcrafted furniture reaches you safely and ready to become part of your space. Here’s everything you need to know about our shipping and delivery process.
Secure Packaging
Every order is carefully packed to help protect your furniture during transportation.
Careful Handling
We take special care when preparing handcrafted furniture for dispatch.
Doorstep Delivery
Orders are shipped to the delivery address provided at checkout.
Delivery Support
Our team is available to assist you with shipping and delivery queries.
From Order to Delivery
We keep the process simple while giving every order the care it deserves.
Order Confirmed
Once your order is successfully placed, we begin processing it.
Preparation
Your furniture is prepared, checked and carefully packed for dispatch.
Dispatched
Once dispatched, the order begins its journey to your delivery address.
Delivered
Your handcrafted furniture arrives at the address provided with your order.
What You Should Know
Order Processing
Each order is reviewed and prepared before dispatch. For handcrafted and custom furniture, preparation time may vary depending on the product and specifications.
- Standard products: EDIT PROCESSING TIME
- Custom furniture: EDIT CUSTOM TIME
- Processing begins after order confirmation.
- Additional time may apply to customised orders.
Shipping & Delivery
Delivery timelines can depend on the product, destination, availability and transportation conditions.
- Delivery time: EDIT DELIVERY TIME
- Shipping charges: EDIT SHIPPING CHARGES
- Delivery timelines are estimates and may vary.
- Remote locations may require additional time.
Made for Your Space. Delivered with Care.
Custom furniture requires additional attention because every piece is created according to specific requirements. Our team will coordinate with you regarding preparation and delivery.
Before Your Delivery
A few simple things can help make your delivery experience smoother and easier.
Please make sure your delivery address and contact details are accurate when placing your order.
Please consider doorways, staircases, elevators and available access before delivery.
Check the package and furniture carefully when your order is delivered.
Unexpected transportation or weather conditions may occasionally affect delivery.
Shipping Questions
How long will my order take to arrive?
Delivery time depends on the product, destination and availability. Please refer to the estimated delivery information provided with your order.
Do custom furniture orders take longer?
Yes. Custom furniture may require additional preparation or production time depending on the design and specifications.
What happens if my delivery is delayed?
Delivery timelines can sometimes be affected by transportation or other circumstances. Please contact our team if you need an update on your order.
What should I do if my furniture arrives damaged?
Please inspect the package and furniture at the time of delivery and contact us as soon as possible with relevant details and photographs.
Can I contact you about my delivery?
Absolutely. You can contact our team through WhatsApp, phone or email for shipping and delivery assistance.
